United States Shipping Options

Orders typically deliver within 3-7 business days. Orders will not be processed or shipped on weekends or holidays. While we cannot guarantee an order modification, please contact us to request changes.

Standard Shipping

  • Free U.S. shipping on orders of $80 or more. All orders that total $80 after any promotions are calculated and before tax is added will qualify for free standard shipping.
  • $4.99 flat rate U.S. shipping for orders $39.99 and below.
  • $7.99 flat rate U.S. shipping for orders $40-$79.99.

U.S. orders with standard shipping will typically arrive within 5 to 8 business days (Monday through Friday, not including holidays). Standard shipping is available for orders to the United States (including Alaska and Hawaii), and Rural Routes. Shipping to P.O. Boxes, APO/FPO addresses and U.S. Territories is NOT currently available.

Express (3-Day) Shipping (U.S. Only)

  • $25 flat rate for orders below $125.
  • $35 flat rate for orders $125 and above.

Orders must be placed by 10:30am EST to qualify for same day shipping. 3-Day shipping orders usually arrive within 2 to 3 business days (Monday through Friday, not including Saturdays or holidays). For Rural Routes and remote locations, Express Shipping orders usually arrive within 3 to 4 business days.

Express Shipping is NOT currently available for orders to P.O. Boxes, Alaska, Hawaii, U.S. Territories, international orders, or APO/FPO addresses including during promotional periods. Also, some products may not qualify for Express Shipping. 


At this time we do not ship outside the USA.


If you need to make a change or cancel your order, please contact our Customer Service as soon as possible at

Shipping confirmation emails containing tracking information are sent as soon as your package is shipped.  If you did not receive a shipping confirmation email, please contact our Customer Service at

You may also provide your order number in the live chat to get real time status updates on your order.  The live chat is accessible through the KAZI logo icon in the lower right hand corner of your screen.

Please contact us as soon as possible by either calling our office at (858) 333-8484 or sending an email to with your order number and we will assist you with your cancellation.  If your order has already been processed we will assist you with a return.

We offer several shipping methods, ranging from ground shipping to overnight options.  You can select your preferred shipping method at checkout.  Please note that there is processing time required prior to shipping, so if you have a strict timeline, please reach out to us at and we will do everything within our power to assist.